Letter to Customer - FSN (Philips CPAP machines)
23 June 2021
This letter is to inform you on the updates of the FSCA (Field Safety Correction Action) for the recent Philips Respironics CPAP machines.
Refer to the Field Safety Notice (FSN) issued by Philips Respironics for more information.
We are in the midst of getting the replacement kits from Philips Respironics and would like to obtain some information from you.
Once our replacement kits have arrived, we will get in touch with you.
Kindly acknowledge this letter by providing us the following details.
1) Serial Number on your CPAP
2) Full Name
3) Contact number
Please email the above details to firstname.lastname@example.org
Thanks for your kind understanding and sorry for any inconvenience caused.
Junnimed Services Pte Ltd